WHAT SERVICES ARE BEING PROVIDED BY TELEHEALTH?
New and expectant moms now have access to expert advice and support for breastfeeding 24 hours a day, 7 days a week, through a telephone advisory service. This free service is provided by Registered Nurses who’ve also received training in breastfeeding and lactation support. For more complex situations, lactation experts will also be available. The service is provided in English and French with 24/7 access to telephone interpreters in more than 100 languages and a direct TTY number for those with hearing and speech difficulties.
WHO CAN USE THE SERVICE?
The service is free and available to all new and expectant moms that have questions related to breastfeeding their child. Family, friends and caregivers who are supporting new and expectant moms are also encouraged to call should assistance be required. When is the service available? The service is available starting April 1, 2014 24 hours a day, 7 days a week.
WHAT IS TELEHEALTH ONTARIO?
Telehealth Ontario is a free, confidential telephone service offering health advice or general health information by Registered Nurses. That means quick, easy access to a qualified health professional, who can assess symptoms and help determine the best first step.